Support Mitarbeiter

Togrund GmbH is an established medium-sized company based in Viersen. We stand for reliability, quality, and the continuous development of our digital processes. To strengthen our team, we are looking for a dedicated support employee (m/f/d) with a strong affinity for software. Togrund GmbH is an established medium-sized company based in Viersen. We stand for reliability, quality, and the continuous development of our digital processes. Responsibilities User support for internal software solutions Maintenance, maintenance, and further development of ERP, CRM, and inventory management systems Analysis and resolution of software and process malfunctions Support with software rollouts, updates, and system adjustments Participation in the introduction and use of AI-supported applications Liaison between specialist departments and external IT service providers Documentation of support cases and processes Qualifications Completed vocational training or university degree in IT, business administration, or a technical field Practical experience with ERP, CRM, or inventory management systems Strong affinity for software and IT Basic knowledge or practical experience in the field of artificial intelligence (AI) Analytical and structured work style Strong service and customer orientation Teamwork and communication skills Good written and spoken German skills Benefits A secure job in a growing company Varied tasks with a strong practical focus Flat hierarchies and Short decision-making processes Modern work environment Pleasant, supportive team Performance-based compensation Company pension scheme 🔹 Note: Working from home is not possible for this position – the workplace is exclusively in Viersen. Are you interested in working in a family-run company and a young team where you can develop your skills? Then apply now! Find more English Speaking Jobs in Germany on Arbeitnow