Tech Request Lead Engineer - ATA 92

Job Description: Soft Skills (Critical Focus): Proactivity: Ability to take initiative and follow up with stakeholders (this was identified as a major gap in last year’s hires, leading to critical situations) – Critical skill Autonomy – Critical skill Strong English proficiency – Critical skill Ability to work under client pressure Customer-oriented mindset Ability to find solution by him/herself – Avoid repetitive and not relevant question to customer and technical referent (Engineering judgme…