Data Scientist

Technology & Transformation – EAD – AI/ML – Data Science- Senior Consultant Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate, and Deloitte presents an opportunity to unleash and realize your potential amongst cutting-edge leaders and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, bring your whole self to work every day. Combine that with our drive to propel with purpose, and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The Team Deloitte’s Technology & Transformation practice helps uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information for fact-driven decision-making and generating insight-driven advantage. Our practice addresses opportunities across: Business intelligence & visualization Data management Performance management Next-generation analytics and technologies, including big data, cloud, cognitive, and machine learning Your Work Profile As a Senior Consultant in our T&T Team, you will build and nurture positive working relationships with teams and clients, exceeding client expectations. Key Expectations: Senior Consultant level Locations: Hyderabad | Pune | Bangalore | Mumbai | Delhi NCR Proficient in Python development and comfortable with both theory and hands-on implementation of ML and Generative AI techniques Experience calling large language models (LLMs) via APIs, using frameworks such as LangChain, LangGraph, and implementing Retrieval-Augmented Generation (RAG) Ability to design and troubleshoot logical problems, clustering, and supervised learning algorithms Basic SQL skills for querying structured and semi-structured data, with familiarity in BigQuery Solid foundation in core data-science concepts, statistics, and fundamental statistical principles Core Skill Set: Deep understanding of LLM architecture and operation Analytical mindset with a systematic approach to problem-solving Proven capability to deliver end-to-end solutions independently Primary Responsibilities Extend the contact-center technology stack from on-premise to cloud, integrating real-time or batch AI services Develop, deploy, and monitor models for audio-data processing, NLP, and unstructured-data analysis (e.g., speech-to-text, call summarization, quality monitoring) Build and maintain guardrails to ensure model reliability, fairness, and compliance Produce knowledge-article summaries and actionable insights from call data to support decision-making Desired Outcomes: Seamless AI integration within the contact-center workflow, delivering accurate, timely insights from voice and textual data Robust, production-ready models that can be monitored and iteratively improved Work on AI whispering, knowledge-article summarization, call quality monitoring, audio-to-text processing, document/metaphor data analysis, and model monitoring using guardrails Expectations for Deloitte People We expect our people to embrace and live our purpose by challenging themselves to identify issues most important for clients, people, and society. In addition to living our purpose, Consultants across our organization must strive to be: Inspiring: Lead with integrity to build inclusion and motivation Committed to Creating Purpose: Create a sense of vision and purpose Agile: Achieve high-quality results through collaboration and team unity Skilled at Building Diverse Capability: Develop capabilities for the future Persuasive/Influencing: Persuade and influence stakeholders Collaborating: Partner to build new solutions Delivering Value: Show commercial acumen Committed to Expanding Business: Leverage new business opportunities Analytical Acumen: Use data to recommend impactful approaches and solutions Effective Communication: Conduct well-structured, articulate conversations for win-win outcomes Engagement Management/Delivery Excellence: Manage engagements for timely execution and course correction Managing Change: Respond to changing environments with resilience Managing Quality & Risk: Deliver high-quality results and mitigate risks with integrity Strategic Thinking & Problem Solving: Apply a strategic mindset to solve complex business problems Tech Savvy: Leverage ethical technology practices for high impact Empathetic Leadership & Inclusivity: Create safe, thriving environments that value everyone’s unique contributions How You’ll Grow Connect for Impact Work with exceptional professionals solving some of the world’s most complex business problems, supporting communities, the planet, and each other. Learn more in our Global Impact Report and India Impact Report. Empower to Lead You can be a leader at any career level. Our colleagues inspire, support, an