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Head of Customer Success
360 Resourcing SolutionsManchester, Greater ManchesterEst. £70K – £80K (~$89K – $102K)head10-15 yearsWork permit required
Description
A growing SaaS business is hiring a Head of Customer Success to lead Customer Success and onboarding. You will own retention, adoption and expansion outcomes across a large, multi-product customer base. You will build a structured, data-led approach and help customers achieve clear value from the platform. Head of Customer Success - What you will do • Set and deliver the Customer Success strategy • Lead retention performance and customer health (GRR and NRR) • Lead a multi-role team across Cust…
This role may require work authorization in Manchester, Greater Manchester
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Estimated: At market for Head of Customer Success in Manchester.
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Glassdoor rating3.5/5
IndustryIT Jobs
Company Insights
Glassdoor rating
3.5
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