Assistant Director, Revenue Cycle Management

MEDTEAM, a division of Harris; is seeking an Assistant Director of Revenue Cycle Management who supports the strategic and operational execution of revenue cycle services.This role is responsible for managing teams and overseeing key functional areas such as billing, collections, accounts receivable, coding, and denial management to ensure optimal performance and client satisfaction.The Assistant Director works closely with leadership to drive process improvements, ensure compliance, and achieve operational and financial goals for client organizations.This remote role welcomes candidates anywhere in the US. Travel is required as needed, approximately 25%. Preference will be given to candidates who can work in EST or CST timezone.Salary: 90K - 140KWhat your impact will be:Leadership & OperationsManage and develop frontline managers, team leads, and staff across revenue cycle functionsOversee day-to-day operations to ensure performance standards, productivity targets, and service levels are metPromote a culture of accountability, teamwork, and continuous improvementOperational ExecutionEnsure accurate and timely execution of revenue cycle processes, including billing, cash posting, collections, AR follow-up, and denial managementMonitor workflow distribution and adjust resources to meet client needsEscalate operational risks or issues to senior leadership as appropriateProcess ImprovementIdentify inefficiencies and recommend improvements to enhance operational performanceAssist in implementing standard workflows, policies, and best practicesSupport automation and optimization initiatives, including use of technology and AI-driven solutionsClient Support & EngagementMaintain strong working relationships with client contacts and operational leadersParticipate in routine client meetings and provide updates on performance and initiativesAddress client concerns and ensure timely resolution of issuesPerformance & ReportingTrack and analyze KPIs, productivity metrics, and financial outcomesPrepare presentations or reports and dashboards to communicate performance to leadership and clientsIdentify trends and recommend corrective actionsCompliance & Quality AssuranceEnsure adherence to CMS guidelines, payer rules, and billing/coding regulationsSupport quality assurance programs and audits to maintain high standardsAssist in implementing corrective actions when compliance gaps are identifiedFinancial ManagementSupport budget adherence by managing staffing, productivity, and operational expensesAssist in forecasting and monitoring revenue cycle performance against targetsTechnology & SystemsSupport optimization of revenue cycle systems and workflowsCollaborate with internal teams and vendors to resolve system issues and enhance functionalityPromote effective use of reporting and operational toolsTraining & DevelopmentSupport onboarding and training for new staffAssist in ongoing education initiatives for team membersMentor managers and staff to enhance performance and career developmentSales & SupportProvide operational expertise in support of sales discussions and client presentations as neededAssist in gathering data and insights for proposals and service improvementsWhat we are looking for:Education: Bachelor's degree or equivalent work experience.Minimum of 7 years in healthcare revenue cycle services in a hospital environment, with at least 3 years in a leadership role and knowledge of multiple EHR's such as MEDHOST, Oracle/Cerner, Meditech or EPIC revenue cycle software products and their use.Proven client relationship skills.Experience with multi-facility entities to rural health/community hospitals.Ability to travel to hospital locations or events as assigned up to 25%.Understanding of hospital operations and clinical/financial processes.Excellent written, proofreading, and verbal communication skills.Strong judgement, detail-oriented, organized, can multi-task, problem-solving abilities, attention to detail and work independently.Ability to work within a team environment, demonstrating supportive relationships with peers, clients, partners, and Hospital Executives while leading projects within the assigned focus area.Must be flexible with a "can-do" attitude and can remain professional under high-pressure situations.Ability to retain and protect confidential material.Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, Copilot, (etc).What we can offer:3 weeks’ vacation and 5 personal daysComprehensive Medical, Dental, and Vision benefits starting from your first day of employmentEmployee stock ownership and RRSP/401k matching programsLifestyle rewardsRemote work and more!About MEDTEAM/MEDHOST:MEDHOST, founded in 1984 and headquartered in Franklin, Tennessee, is a leading provider of healthcare information technology solutions. Serving over 1,000 healthcare facilities nationwide, MEDHOST offers a comprehensive suite of products, including electronic health records (EHR), financial management systems, and patient engagement platforms. Their mission is to empower healthcare organizations to enhance patient care and improve business operations through innovative, user-friendly solutions. In January 2024, MEDHOST was acquired by N. Harris Computer Corporation, further strengthening its position in the healthcare IT industry.About Harris:Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.Originally posted on Himalayas