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Operations Manager
TPJaipurmanager5-10 years12 people scored this
Description
We’re Hiring || Operations Manager – Jaipur Location: Jaipur (Manasarovar) Process: Premium International (Chat & Email) Key Responsibilities: Lead and manage end-to-end operations for Chat & Email support processes Drive KPIs including SLA, Quality, CSAT, Productivity & Revenue targets Develop and mentor Team Leaders and frontline teams Ensure process compliance and client satisfaction Identify improvement opportunities and implement best practices Stakeholder management and regular client gov…
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Glassdoor rating3.5/5
IndustryHR & Recruitment Jobs
Open roles7
Company Insights
Glassdoor rating
3.5
Hiring behavior
Interview to offer
0%
Interview rounds
1
Hiring speed
moderate