U.S. Based Contact Center Service Design Lead

Delta Defense, LLC, a cornerstone in providing services to the USCCA, seeks a U.S. Based Contact Center Service Design Lead to innovate and enhance our customer service infrastructure. The role involves designing sophisticated contact center solutions that support educational and safety services for responsible American gun owners. A focus on operational efficiency and customer satisfaction is vital. The ideal candidate will bring expertise in service design methodologies and demonstrate a stro…