Clarity PPM Support Analyst - RISK IT

Position Purpose The Production Support Engineer for Clarity PPM is the primary steward of the live Clarity environment. The role ensures that the tool is always available, performant, secure, and aligned with business processes. The engineer works 24 × 7 (on call rotation) and partners with the Business, Development, Infrastructure, and Vendor teams to resolve incidents, implement changes, and continuously improve the platform. Responsibilities Direct Responsibilities System Monitoring & Healt…