NOC Lead Engineer

Senior Network Operations Lead – Enterprise Networking & Security Grand Rapids, MI (3 days onsite / 2 remote) 18 Months Contract Key Responsibilities Lead daily NOC operations and mentor L1/L2 engineers. Act as the escalation point for complex network incidents. Manage P1/P2 outages, bridge calls, and incident coordination. Troubleshoot network, firewall, VPN, wireless, and performance issues. Perform root cause analysis and drive preventive improvements. Improve monitoring, documentation, SOPs…