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Operations Manager – BFSI (Complaints‑Led Operations)
TeleperformanceThrosk, StirlingEst. £54K – £54K (~$69K – $69K)manager5-10 yearsTrending: 84 views
Description
Operations Manager – BFSI (Complaints‑Led Operations) Management Responsibility for: Operations Assistant Managers (OAMs) Travel Required: Occasionally Reports to: VP / Director of Delivery Location: WAHA Salary: DOE Job Summary / Overview The Operations Manager (OM) is accountable for the end‑to‑end delivery of BFSI contact centre operations , with a strong focus on formal complaints handling, regulatory compliance, financial performance and client confidence . The role is responsible for lead…
How this compares to market
Estimated: At market for Operations Manager – BFSI in Throsk.
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