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Customer Support & Logistics Executive
BRIX CONSULTANTSBangaloreOpen to all
Description
Location: Bangalore Experience: Minimum 1 Year Job Type: Full-time Key Responsibilities: Handle daily shipment tracking and delivery monitoring Manage NDR (Non-Delivery Reports) and RTO (Return to Origin) operations Coordinate with courier partners for escalations and issue resolution Respond to customer delivery-related queries and complaints Ensure SLA timelines are maintained across all orders Follow up on delayed, lost, damaged, or stuck shipments Coordinate with warehouse and operations t…
About Bengaluru, India
Cost of living
low
Avg tech salary
12L-35L INR
Remote work
Hybrid dominant, startups offer remote
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Glassdoor rating3.5/5
IndustryIT Jobs
Company Insights
Glassdoor rating
3.5
Hiring behavior