Account Manager

Job Description: Serve as the primary client point of contact across email, phone, and Zoom, responding to questions, concerns, and requests in a timely and professional manner. Manage client onboarding and ensure a smooth handoff from sales into production, coordinating all necessary information and setting clear expectations. Coordinate internal project tasks with the team to keep web design and SEO engagements on schedule and ensure nothing falls through the cracks. Identify retention risks …