National Operations Manager

BestDrive is seeking an experienced and strategic National Operations Manager to lead operational excellence across our retail and commercial tire network. This role is responsible for driving performance, standardizing processes, improving profitability, and ensuring consistency across multiple locations. The ideal candidate is a strong leader with deep operational experience in the tire, automotive, or service industry and a proven ability to lead teams, improve KPIs, and execute business strategy at scale. Key Responsibilities: • Provide leadership and operational oversight across multiple retail and commercial tire locations • Drive consistency in execution of company standards, policies, and operational procedures • Improve store performance through KPI management, labor efficiency, productivity, and profitability initiatives • Partner with Regional Managers and Store Managers to strengthen accountability and operational discipline • Monitor sales performance, service execution, inventory controls, and customer satisfaction metrics • Support staffing strategy, talent development, succession planning, and leadership coaching across the field • Ensure compliance with safety programs, HR policies, and company operational standards • Lead process improvement initiatives and support organizational change management efforts • Partner cross-functionally with Finance, HR, Safety, Sales, and Executive Leadership to align operational priorities • Identify opportunities for growth, cost control, and improved customer experience across the network Qualifications: • 7+ years of multi-location operations leadership experience required • Tire industry, automotive service, fleet service, or related operational leadership experience strongly preferred • Proven experience managing large teams across multiple locations and regions • Strong financial acumen with experience managing budgets, labor models, and profitability metrics • Strong leadership, coaching, and performance management skills • Excellent communication and executive-level presentation abilities • Ability to travel extensively based on business needs • Bachelor’s degree preferred or equivalent operational leadership experience This is an opportunity to make a significant impact on the growth, performance, and future direction of a national organization. Apply today or message directly for more information. #Hiring #OperationsManager #NationalOperationsManager #RetailOperations #TireIndustry #Leadership #NowHiring #MultiUnitOperations #CommercialTires #BestDrive