Director of Operations - US Healthcare (Payer Ops)

Location: Bangalore Shift: US Shifts Work Model: 5 Days Work from Office Experience: 18–22 Years About the Role We are looking for an accomplished and transformational leader to join us as Senior Director – Contact Centre Operations. This role will lead large-scale blended voice operations (Inbound, Outbound & Chat) with a strong focus on operational excellence, business transformation, client governance, and service delivery leadership. The ideal candidate should come from a Contact Centre / G…