Marketing Operations Manager

Company Profile: At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. Marketing Operations Manager As a Marketing Operations Manager, you will play a key role in bringing the CAVA brand and guest experience to life by enabling the seamless execution of high-impact creative across all channels. This role sits at the intersection of Marketing and Creative, ensuring that every campaign and asset is delivered with consistency, quality, and efficiency while ensuring we meet our business goals. With a strong focus on creative project management and marketing operational excellence, this role will build and manage the workflows, tools, budgets, and timelines that power CAVA’s storytelling and in-restaurant experience. From digital campaigns to in-store creative, this position ensures that every touchpoint reflects the CAVA brand and enhances the guest journey. We’re looking for someone who possesses intrinsic creativity when it comes to problem solving, never bringing up an issue without presenting multiple potential solutions, collaborating with others, and elevating creative outputs. Candidates must be self-driven and capable of motivating multi-disciplinary teams. We’re looking for a brand steward, someone who always thinks two steps ahead, knows every detail of the projects they manage, and keeps calm under pressure. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position and such duties and responsibilities may change without notice. Success at CAVA: We look for team members who work collaboratively, lead with agility, foster inclusion, and drive consistent results aligned with team and company priorities. What You’ll Do: Lead end-to-end project management for Marketing campaigns and asset production (brief intake through delivery), identifying risks, removing blockers, and ensuring on-time delivery of all Creative assets Creative Team Budget Management inclusive of budget tracking, processing invoices, and annual budget planning Manage key Creative + Marketing vendor partners and contractors, driving seamless integration with internal CAVA teams Development and refinement of Creative + Marketing Ops playbooks, maintaining key documentation for key Creative + Marketing processes from Menu Tests to National Brand Campaign launches Manage day-to-day intake and processing of enterprise Creative requests Resource planning and management, working with key Creative Leads to properly plan and resource Creative + Marketing projects Ownership and governance of Creative + Marketing Asana workspace and project reporting Support photoshoot calendar and production budget planning in collaboration with Art Team Serve as a primary liaison between Creative, Marketing, and key stakeholders, ultimately delivering on the CAVA vision + key business objectives The Qualifications: 3-5 years of experience in creative project management or marketing operations, preferably within a fast-paced, multi-channel consumer brand Proven ability to manage multiple complex projects simultaneously with exceptional attention to detail and consistency Strong working knowledge of project management tools (e.g., Asana, Monday.com, Smartsheet) and best practices for workflow management Deep understanding of the creative development process, with experience partnering closely with designers, copywriters, and creative teams Highly collaborative communicator with the ability to synthesize information and guide cross-functional stakeholders through project milestones Experience managing creative and marketing budgets, including tracking, forecasting, and vendor coordination Familiarity with design tools (Figma, Adobe Creative Suite) and a solid foundation in visual design principles (typography, layout, hierarchy, accessibility) Understanding of both print and digital production processes Resourceful, organized self-starter with a passion for process, structure, and continuous improvement Strong interpersonal and communication skills, with the ability to build relationships across teams and levels Genuine interest in food, lifestyle, and hospitality brands, with an understanding of how