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Director, Technology Operations
WalmartBentonville, Benton CountyEst. $195K – $195K (~₹1.6Cr – ₹1.6Cr)director10-15 yearsTrending: 86 views
Description
Position Summary The Director, Technology Operations is accountable for defining and leading the CES Average Handle Time program through technology strategy, execution, and optimization. Acting as the single threaded business owner for AHT outcomes, this role connects Operations, Product, Engineering, and Analytics to remove friction from associate workflows, automate manual effort, and accelerate resolution without compromising customer experience. The Director leads a cross functional agenda …
How this compares to market
Estimated: Above market for Director, Technology Operations in Bentonville.
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Glassdoor rating3.3/5
Company sizeEnterprise
IndustryE-commerce
Open roles41
Avg tenure4.0 yrs
Company Insights
Glassdoor rating
3.3
Avg employee tenure
4.0 years