Full Stack AI Engineer (Remote in Portugal)

about the roleThis is the first software engineering hire at Otonomee and a key role in building the company’s AI capability and platform. You will report to the CTO, with a dotted line to the Product Builder. You will design, build, and ship AI-powered applications end-to-end — spanning backend, data, APIs, and lightweight UI — while establishing the foundation of the Enterprise AI Platform on Azure. In the early phase, this role is highly hands-on. You will turn ambiguous business problems across multiple teams into working solutions using AI-native development tools. As the team grows, the role will evolve toward platform architecture, integrations, and technical leadership. Why This Role This is an early and high-impact founding engineering role in a company building its AI platform from the ground up. You will take ownership of how AI applications are designed, built, deployed, and scaled across a real CX client environment. You will work hands-on across the full stack — from backend and data to APIs and lightweight UI — shipping production-ready AI solutions end-to-end. With direct exposure to leadership, you will play a key role in shaping the technical foundation of the business while owning delivery from concept to production in a fast-moving, AI-native environment.your profileWhat You`ll Be DoingAI Application Development Build and ship end-to-end AI applications (backend, data, APIs, UI)Turn ambiguous problems into working software quicklyUse AI-native tools to accelerate deliveryApply key AI patterns (RAG, agents, prompt engineering, evaluation)Platform & Infrastructure Build and scale the AI Platform on Azure (multi-region)Own core components: APIM, identity, networking, observability, dataEstablish CI/CD,IaC, testing, and deployment standardsIntegrations Integrate with internal and third-party systems (CRM, CX platforms)Work with tools like Zendesk, Genesys, Intercom, Microsoft 365Build APIs, webhooks, and event-driven systemsSecurity & Compliance Embed GDPR, ISO 27001, SOC 2 (and others) into the platformPartner with Security/GRC on data protection and accesscontrolCollaboration & Operations Partner with Product on roadmap and build-vs-buy decisionsDocument systems, architecture, and processesMonitor production systems and improve performance, cost, and reliabilityAbout YouEngineering & AI Proven experience shipping full-stack applications end-to-endHands-on with AI/LLMs (e.g. Azure OpenAI, OpenAI, Anthropic)Experience with RAG, vector databases, and agent-based systemsConfident using AI-native dev tools to accelerate deliveryTechnical Strong backend skills (Python, C#/.NET, or Node.js)Working frontend capability (React, Next.js, or similar)Experience with Azure and cloud architectureFamiliar withIaCand CI/CD pipelinesSystems & Scale Experience integrating SaaS platforms via APIs/eventsUnderstanding of production systems and reliabilityWorking knowledge of security and compliance frameworksMindset & Communication Comfortable as a founding engineer in an early-stage environmentStrong product thinking and problem-solving abilityClear communicator across technical and non-technical audiencesSelf-sufficient, proactive, and effective in remote teamsThe following are desirable but not required: Experience with CX platforms (Zendesk, Intercom, Genesys)Startup/scale-up experienceExperience building internal platforms or toolsExposure to compliance-heavy environmentswhy us?Fully Remote work based in PortugalA competitive salaryBenefitsEquipment providedHome office allowance Online Gym and Wellbeing StudioThe opportunity for professional growthFun company events and team outingsAutonomy and ResponsibilityOTO1Originally posted on Himalayas