CX Analyst & Product Insights (B2C, Tier-1)

Role & Responsibilities We’re building a central Design Thinking function at Bajaj Finance - a team that will play a defining role as the organisation pivots into a direct-to-consumer company. This role sits at the intersection of data and human understanding, and thrives in that grey zone. You’ll be the person who can stare at a funnel and see a human story. Who can sit with a field research readout and spot what’s missing. Who treats data not as an answer, but as a better question - and turns…