Specialist - Quality operations (GQS-I)

Complaints Management: Receive and review the initiated complaints in the QMS tool. Process / Send technical complaints to CMO / Supplier for investigation. Co-ordinate for complaint sample availability, additional information from Country Organization (CO) to CMO (Contract Manufacturing Organization) and vice versa as and when required. Periodic follow of complaints with supplier for timely investigation. Perform queries in QMS tools like GxQEM as per the procedures. Reviewing of supplier inve…