Manager, Retention and Growth
RazorpayKolkatamanager5-10 yearsOpen to all24 people scored this
Description
ABOUT THE ROLE The Manager – Customer Success Partner owns a portfolio of Premium Merchants and serves as the single point of accountability for their success on the Razorpay platform. This is a high-visibility, commercially accountable role at the intersection of relationship management and operational excellence — requiring deep expertise in the customer success domain and a proactive, service-led approach to merchant engagement, with a focus on retention and driving NPS. KEY RESPONSIBILITIES…
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Glassdoor rating3.9/5
Company sizeMid-size
IndustryFintech
Open roles18
Work-life balance3.7/5
Avg tenure2.0 yrs
StageSeries F
Size3,000+
HQBengaluru, India
Founded2014
Company Insights
Glassdoor rating
3.9
Work-life balance
3.7
Avg employee tenure
2.0 years