Business Operations Coordinator (US Hours)

Key ResponsibilitiesVendor & Compliance ManagementCollect and track Certificates of Insurance (COIs), W-9 forms, trade licenses, vendor agreements, and compliance documentationMonitor insurance and license expiration datesAssist with onboarding subcontractors and vendorsEnsure vendors comply with client requirements and operating proceduresBilling & Accounting AssistanceAssist with invoice collection and submissionVerify invoices against approved work orders and NTE amountsCoordinate with accounting regarding accounts receivable and payableTrack missing documentation required for payment processingMaintain organized financial and operational recordsClient CommunicationServe as a professional point of contact for clients and vendorsFollow up on service updates, scheduling, and customer concernsMaintain a high level of professionalism and responsivenessEscalate operational issues to management when necessaryBusiness Development & Social Media SupportSupport business development efforts by researching potential clients and maintaining prospect listsAssist with client outreach, follow-ups, and proposal preparationHelp manage and update company social media accounts and online presenceCreate and schedule professional social media content and company updatesMonitor engagement and assist with marketing and branding initiativesTechnical profiles preferredStrong organizational and multitasking skillsExcellent written and verbal communication skills in EnglishHigh attention to detail and follow-throughProficiency with:Microsoft Office / Google WorkspaceExcel / Google SheetsEmail managementCRM or work order systemsAbility to work independently and manage prioritiesProfessional communication skills with clients and subcontractorsWe are a fast-growing U.S.-based facilities management company managing repair and maintenance operations for national clients. We work with a network of vendors across the U.S. and a remote operations team internationally.Originally posted on Himalayas