Technical Account Manager B2B MCPTT / Mobilfunk

<p>What sets <strong>prettyTELCO</strong> apart from other <strong>recruitment agencies</strong> is our focus on placing <strong>people</strong> who are not only professionally qualified but also a perfect personal fit for the company. 🤝🏻</p> <p>We operate nationwide within the telecommunications industry and attach great importance to a <strong>personal</strong> approach. We take the time to get to know both companies and candidates in order to understand their exact wishes and requirements. Because for us, people take center stage – no one is just a number with us! 🚀</p> <h2>Responsibilities</h2> <ul> <li>You advise and support our business customers holistically with all technical challenges in the field of crisis-proof voice communication in the MCPTT and Mobilfunk environment.</li> <li>You are the first technical point of contact and manage customer projects from presales consulting, technical onboarding, and piloting through to stable commissioning and expansion.</li> <li>You support sales in presales through technical consulting, conceptual design, and customer presentations.</li> <li>You handle your customers' technical questions and take on structured error analysis as well as sustainable problem-solving in testing and ongoing operations.</li> <li>You work closely with sales, customer service, product management, and technical departments.</li> <li>You integrate customer requirements in a structured manner into the further development of products and services.</li> </ul> <h2>Qualifications</h2> <ul> <li>You have profound experience in the field of Mission Critical Push to Talk (MCPTT).</li> <li>You bring very good knowledge of modern mobile communication technologies as well as end-to-end applications.</li> <li>You have a good understanding of critical operational and emergency communication.</li> <li>You have experience in consulting on complex technical ICT solutions in a B2B environment.</li> <li>You distinguish yourself through an analytical, structured, and solution-oriented way of working.</li> <li>You have strong communication and presentation skills.</li> <li>You bring experience in project management and work confidently in project-oriented structures.</li> <li>You have very good knowledge of German as well as good written and spoken English.</li> <li>You have a completed degree or vocational training, e.g., in the field of electrical engineering, communications engineering, or information technology, or a comparable qualification, as well as several years of relevant professional experience.</li> </ul> <h2>Benefits</h2> <ul> <li>Permanent employment contract</li> <li>Attractive compensation package, including a monthly tax- and social security-free travel allowance of €50.00</li> <li>Company pension scheme with a 20% employer contribution</li> <li>Individual further training opportunities and regular training courses</li> <li>